FAQs

  • Dietary-Friendly Options

    We proudly cater to a wide range of dietary requirements – from common allergies and preferences such as Gluten-Free, Egg-Free, Vegan, Dairy-Free, Soy-Free, and Nut-Free, to more specific needs like fruit allergies, diabetic-friendly, and low-sugar options.

    Please note:

    Nut-Free: While we operate as a nut-free kitchen, we label all products as ‘may contain traces’ due to the fact that some ingredients we use (such as chocolate) are manufactured in facilities that also process nuts.

    Gluten-Free: We keep all gluten-free equipment and ingredients completely separate from regular items, sanitise thoroughly, and follow strict safety measures to prevent cross-contamination. However, as we also work with non-gluten-free products in the same kitchen, we ask customers to keep this in mind when ordering.

    Your safety is our priority, and we’re always happy to discuss your specific needs to ensure your order is both safe and delicious.

  • Absolutely! We deliver Victoria-wide.

    Within 10km of Sammie’s Sweets – FREE delivery.
    Beyond 10km – just 85¢ per km.

    Sweet treats, straight to your door!

  • Absolutely! In fact, we recommend it. If your event day is already packed with setup and collections, collecting your cake the day before - or booking us for delivery - can save you time, reduce stress, and let you focus on enjoying your special day.

  • While you’re welcome to reach out via Facebook, Instagram, or email, we kindly ask that all orders and enquiries be made through our Order Here link. This will take you directly to our order form - simply fill it out with as much detail as possible so we can create your order perfectly.

  • Sammies Sweets & Co is available Monday to Sunday via social media and email. While we do our best to respond promptly, please understand that replies may sometimes take a little longer.

    Our delivery and pick-up service operates Tuesday to Sunday.

  • Consider the nature of your event:

    • Coffee Portions: Ideal for events with a full meal and multiple dessert options.

    • Dessert Portions: Best when the cake is the main or only dessert.

    By selecting the appropriate portion size, you ensure that your guests are satisfied and that you order the right amount of cake for your event.

    If you need assistance determining the right cake size for your event based on these portion sizes, feel free to ask!